Open ERPSolutions

Practical AI. Real business.

More time for
the work that
matters.

AI agents and thoughtful automation for the calls, decisions and everyday work that keep your business moving.

Find your first opportunity

Start with one process. Build from there.

A better way through the everyday
From a new phone enquiry to a useful next step An illustrative workflow: a caller makes an enquiry, an AI agent captures the details, and a team member reviews the next action. New enquiry “Can you send me a quote?” AI agent Details captured. Next step prepared. Your team Ready for a human to take it forward. LESS CHASING. MORE DOING.
Illustrative enquiry workflow People stay in control

Connect the work.
Keep the human touch.

Explore what’s possible

01 / What we do

Useful intelligence.
Across your business.

From the first enquiry to the back office, we help connect your systems and take repetitive work off your team’s hands.

01

Agentic AI

Give a defined task to an agent that can plan the steps, use approved tools and keep work moving, with clear boundaries and a route back to your team.

Think: enquiry → research → draft response → review
02

Phone &
enquiry agents

Help callers get a useful response. Capture enquiry details, answer agreed questions and route the next step to the right person or system.

Think: calls → captured details → timely follow-up
03

CCTV
intelligence

Turn camera events into useful information. Explore alerts for site activity and unusual events, with relevant footage surfaced for human review.

Think: camera event → relevant context → informed action
04

Business
automation

Join up the tools your business already uses. Reduce rekeying, move information between systems and give routine tasks a reliable path from start to finish.

Think: new order → system updates → team notified
05

Finance
automation

Take repeat work out of invoice handling, reconciliation and reporting. Keep approval steps and a clear record, so your finance team can focus on exceptions and decisions.

Think: invoice → extracted details → approval → posting

Every solution is scoped around your processes, systems and data. The examples above show possible workflows; your implementation starts with what your business needs.

02 / How we work

Start small.
Make it useful.
Then build.

Good automation starts with understanding the work. We focus on one clear opportunity, prove it in practice and shape what comes next around the result.

Talk through an idea

  1. Find the friction

    Walk through a process with your team. Identify the repeat work, the handovers and where a useful change could make a difference.

    A clear starting point

  2. Build a focused pilot

    Agree the scope, connect the necessary tools and test a working solution against real scenarios, including the moments that need a person.

    Something you can see and assess

  3. Put it to work

    Roll out with clear ownership and guidance for your team. Review how it performs, refine the details and expand when it makes sense.

    A practical next step, at your pace

03 / Built around people

Intelligent systems.
Human judgement.

The aim is to give your people more capacity. We design the boundaries, handovers and approval steps as carefully as the automation itself.

Clear permissions

Agree which systems and data an agent can access, and what it is allowed to do.

Human review

Set approval points and sensible escalation for exceptions, uncertainty and important decisions.

Practical visibility

Make activity understandable, with appropriate records and a clear owner for each process.

Your next step

What would you
like to take
off your plate?

Tell us about a process that takes too long, an enquiry that gets missed or a task your team repeats every day.

We’ll start with the work and explore where AI or automation could help.

Let's start a conversation sales@openerpsolutions.co.uk

A useful starting point: what happens now, which tools you use and what you’d like to happen instead.